Job Summary:

The Business Analyst will act as the intermediary between the customer and development team throughout a project’s life cycle. During the planning phase of a software development project, a requirements analyst will gather the desired capabilities of the software.

Duties/Responsibilities:

• Develop and maintain a working knowledge of the systems, procedures, and applications modules for evaluation, uncovering areas for improvement and implementing solutions.
• Utilize JAMA to assist project team with finding requirements.
• Responsible for organization of all requirements created by project team.
• Create detailed technical requirements for simple and complex enhancements to existing and new systems ensuring that solutions meet business needs and requirements
• Educate and influence stakeholders to determine acceptable solutions
• Interview internal and external stakeholders to create and understand requirements
• Act as a subject matter expert for HealthTrio by mPulse MPS when meeting with external and internal stakeholders
• Research and resolve operation questions or production support issues
• Assist with training and documentation
• Assist with writing QA test cases for application development and perform QA testing
• Creating and maintaining user stories
• Attend weekly meetings to share ideas and discuss findings to determine the applicability of changes to our modules.

POSITION REQUIREMENTS:

SKILLS AND QUALIFICATIONS:

• 2 years of experience in Business analyst or related field
• 2 years of experience with JAMA
• Review and analyze documentation, use-cases/stories, business rules, and process flows to determine what is applicable to our business and writing requirements
• Waterfall and Agile methodologies
• Ability to handle multiple projects simultaneously, with an eye for prioritization
• Health insurance/Enrollment/Billing/Agent Commissions is preferred
• Experience working with CMS is preferred
• Demonstrated ability to create detailed documentation and provide meaningful reports
• Knowledge of project management and software development life cycle and the ability to hit project milestones
• Exhibits initiative and drive to complete tasks in a timely manner
• Takes ownership of assigned responsibilities
• Familiar with SaaS operational environment

Experience: Minimum of two (2) years of proven experience requirements gathering business analysis or related field

Education: College degree preferred in communication, business, administration, arts, or IT-related field (i.e., MIS, Computer Science, etc.).

Certification(s): None

Clearance: None

Travel: None

Supervision: Normally receives little instruction on day-to-day work with general instructions on new assignments. Expected to be a self-starter requiring minimal supervision.

Physical Requirements: None

Work Environment: Occasional off-hour/evening/weekend and/or overtime hours may be required. The essential functions of this position may be performed remotely, or in a climate-controlled office environment.

Preferred